{"id":6342,"date":"2016-04-22T16:13:35","date_gmt":"2016-04-22T14:13:35","guid":{"rendered":"https:\/\/esa.sinapps.info\/it\/?page_id=6342"},"modified":"2025-02-27T13:01:51","modified_gmt":"2025-02-27T12:01:51","slug":"it-assitenza-tecnica","status":"publish","type":"page","link":"https:\/\/esa.sinapps.info\/en\/technical-assistance\/","title":{"rendered":"Technical assistance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1558527582713{background-image: url(https:\/\/esa-automation.com\/wp-content\/uploads\/2016\/04\/technical.png?id=6289) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;contactFormHeader&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Esa \u00bb <span class=\"green\">Technical Assistance<\/span>[\/vc_column_text][vc_tta_tabs shape=&#8221;square&#8221; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221; el_class=&#8221;repair-assistance&#8221;][vc_tta_section title=&#8221;REPAIR REQUEST&#8221; tab_id=&#8221;repair-request&#8221;][vc_column_text]One of our products is damaged or it doesn\u2019t work properly? Fill out the form below. We will get back to you as soon as possible.<\/p>\n<p><strong>ATTENTION:<\/strong><\/p>\n<ul>\n<li>Once your request has been elaborated, the Customer Care will provide you with a RMA number.<\/li>\n<li>When you receive the RMA number, please ship the product (free port) to ESA Elettronica Spa, stating the RMA number provided by our Customer Care. Otherwise the product might not be accepted.<\/li>\n<li>Should no defect be detected, the cost for product\u2019s inspection and test will be charged, even though the product is still under warranty. This cost varies according to the product type. For further information about the cost please contact Sales Assistants (phone number: 0039-031-757400).<\/li>\n<\/ul>\n<p>For any doubt or question, please contact our Customer Care (0039-031-757420\/22).[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6412-o1\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"6412\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6342#wpcf7-f6412-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6412\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6412-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_cf7a__timestamp\" value=\"LlavT70aQYY0u4gBOlg+2A==\" \/><input type=\"hidden\" name=\"_cf7a_version\" value=\"1.0\" \/><input type=\"hidden\" name=\"_cf7a_address\" value=\"\" \/><input type=\"hidden\" name=\"_cf7a_referer\" value=\"\" \/><input type=\"hidden\" name=\"_cf7a_protocol\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/><input type=\"hidden\" name=\"_cf7a_bot_fingerprint\" value=\"LlavT70aQYY0u4gBOlg+2A==\" \/><input type=\"hidden\" name=\"_cf7a_bot_fingerprint_extras\" \/><input type=\"hidden\" name=\"_cf7a_append_on_submit\" \/>\n<\/fieldset>\n<p>Company *\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><input type=\"text\" name=\"name\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Address*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-address\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-address\" \/><input type=\"text\" name=\"email\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Country*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-country\" \/><input type=\"text\" name=\"address\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Name*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><input type=\"text\" name=\"zip\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Last name*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><input type=\"text\" name=\"town\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Email*\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>The fields marked with (*) are mandatory\n<\/p>\n<p><strong>Product information<\/strong>\n<\/p>\n<p><label class=\"green\">Choose product type<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"tipo\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipo\" value=\"HMI\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">HMI<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipo\" value=\"PC\" \/><span class=\"wpcf7-list-item-label\">PC<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p>Product code\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"codice-prodotto\"><input type=\"text\" name=\"billing_company\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"codice-prodotto\" \/><\/span>\n<\/p>\n<p>Serial number\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"numero-serie\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"numero-serie\" \/><\/span>\n<\/p>\n<p><strong>Defect type<\/strong>\n<\/p>\n<p><label class=\"green\">Frequency<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-difetto\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"specifica-tipologia\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipologia-difetto\" value=\"Always\" \/><span class=\"wpcf7-list-item-label\">Always<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"tipologia-difetto\" value=\"Irregularly \/ Randomly\" \/><span class=\"wpcf7-list-item-label\">Irregularly \/ Randomly<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"tipologia-difetto\" value=\"After a certain period of time (specify)\" \/><span class=\"wpcf7-list-item-label\">After a certain period of time (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipologia-difetto\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-difetto-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-tipologia-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-difetto-specifica\" \/><\/span>\n<\/p>\n<p><label class=\"green\">When does the problem occur?<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"verifica\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"specifica-verifica\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"verifica\" value=\"When turning on the device\" \/><span class=\"wpcf7-list-item-label\">When turning on the device<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"verifica\" value=\"During normal functioning\" \/><span class=\"wpcf7-list-item-label\">During normal functioning<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"verifica\" value=\"Under specific circumstances (specify)\" \/><span class=\"wpcf7-list-item-label\">Under specific circumstances (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"verifica\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-verifica-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-verifica-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-verifica-specifica\" \/><\/span>\n<\/p>\n<div id=\"HMI\">\n\t<p><label class=\"green\">Dispaly<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"schermo\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-schermo\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"Shows missing lines\" \/><span class=\"wpcf7-list-item-label\">Shows missing lines<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"Shows strange pictures\" \/><span class=\"wpcf7-list-item-label\">Shows strange pictures<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"Won\u2019t turn on\" \/><span class=\"wpcf7-list-item-label\">Won\u2019t turn on<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"Black display\" \/><span class=\"wpcf7-list-item-label\">Black display<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"White display\" \/><span class=\"wpcf7-list-item-label\">White display<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"Shows an error (specify)\" \/><span class=\"wpcf7-list-item-label\">Shows an error (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"schermo[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-schermo-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-schermo-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-schermo-specifica\" \/><\/span>\n\t<\/p>\n\t<p><label class=\"green\">Connected devicesi<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"dispositivi\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-dispositivi\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"dispositivi[]\" value=\"RS232\" \/><span class=\"wpcf7-list-item-label\">RS232<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi[]\" value=\"485\" \/><span class=\"wpcf7-list-item-label\">485<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi[]\" value=\"TCP\/IP\" \/><span class=\"wpcf7-list-item-label\">TCP\/IP<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi[]\" value=\"CAN\" \/><span class=\"wpcf7-list-item-label\">CAN<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi[]\" value=\"DP\" \/><span class=\"wpcf7-list-item-label\">DP<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"dispositivi[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-dispositivi-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-dispositivi-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-dispositivi-specifica\" \/><\/span>\n\t<\/p>\n\t<p><label class=\"green\">Connection problems<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"problemi\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-problemi\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"problemi[]\" value=\"Cannot Upload\/Download\" \/><span class=\"wpcf7-list-item-label\">Cannot Upload\/Download<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"problemi[]\" value=\"It freezes on (specify)\" \/><span class=\"wpcf7-list-item-label\">It freezes on (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"problemi[]\" value=\"Does not connect to gateway (specify)\" \/><span class=\"wpcf7-list-item-label\">Does not connect to gateway (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"problemi[]\" value=\"Connects to (specify) but then it\u2019s lost\" \/><span class=\"wpcf7-list-item-label\">Connects to (specify) but then it\u2019s lost<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"problemi[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-problemi-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-problemi-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-problemi-specifica\" \/><\/span>\n\t<\/p>\n\t<p><label class=\"green\">Touch<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"touch\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-touch\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"touch[]\" value=\"Broken screen\" \/><span class=\"wpcf7-list-item-label\">Broken screen<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch[]\" value=\"Touch not working\" \/><span class=\"wpcf7-list-item-label\">Touch not working<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch[]\" value=\"Damaged\/scratched screen\" \/><span class=\"wpcf7-list-item-label\">Damaged\/scratched screen<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch[]\" value=\"There is a cell\/area always selected\" \/><span class=\"wpcf7-list-item-label\">There is a cell\/area always selected<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch[]\" value=\"Selected area does not match what is shown on the display\" \/><span class=\"wpcf7-list-item-label\">Selected area does not match what is shown on the display<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"touch[]\" value=\"Altro (specifica)\" \/><span class=\"wpcf7-list-item-label\">Altro (specifica)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-touch-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-touch-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-touch-specifica\" \/><\/span>\n\t<\/p>\n\t<p><label class=\"green\">Keyboard<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tastiera\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-tastiera\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"tastiera[]\" value=\"Scratched or damaged\" \/><span class=\"wpcf7-list-item-label\">Scratched or damaged<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"tastiera[]\" value=\"Some keys don\u2019t work (specify)\" \/><span class=\"wpcf7-list-item-label\">Some keys don\u2019t work (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"tastiera[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-tastiera-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-tastiera-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-tastiera-specifica\" \/><\/span>\n\t<\/p>\n\t<p><label class=\"green\">Firmware\/project<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"firmware\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"specifica-firmware\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"firmware\" value=\"Won\u2019t start\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Won\u2019t start<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"firmware\" value=\"Freezes on Windows CE\" \/><span class=\"wpcf7-list-item-label\">Freezes on Windows CE<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"firmware\" value=\"Freezes on project uploading\" \/><span class=\"wpcf7-list-item-label\">Freezes on project uploading<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"firmware\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-firmware-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-firmware-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-firmware-specifica\" \/><\/span>\n\t<\/p>\n\t<p><label class=\"green\">Describe the problem (max 400 characters) <\/label>\n\t<\/p>\n\t<p>Message\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<div id=\"PC\" style=\"display:none\">\n\t<p><label class=\"green\">Defect type<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-problemi\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"tipologia-problema\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"tipologia-problemi\" value=\"Hardware\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">Hardware<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"tipologia-problemi\" value=\"Boot\" \/><span class=\"wpcf7-list-item-label\">Boot<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"tipologia-problemi\" value=\"Operative system\" \/><span class=\"wpcf7-list-item-label\">Operative system<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"tipologia-problemi\" value=\"Applications\" \/><span class=\"wpcf7-list-item-label\">Applications<\/span><\/label><\/span><\/span><\/span>\n\t<\/p>\n\t<div id=\"hardware\">\n\t\t<p><label class=\"green\">Screen<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"schermo2\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-schermo2\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"Shows missing lines\" \/><span class=\"wpcf7-list-item-label\">Shows missing lines<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"Shows strange pictures\" \/><span class=\"wpcf7-list-item-label\">Shows strange pictures<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"Won\u2019t turn on\" \/><span class=\"wpcf7-list-item-label\">Won\u2019t turn on<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"Black display\" \/><span class=\"wpcf7-list-item-label\">Black display<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"White display\" \/><span class=\"wpcf7-list-item-label\">White display<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"Shows an error (specify)\" \/><span class=\"wpcf7-list-item-label\">Shows an error (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"schermo2[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-schermo2-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-schermo2-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-schermo2-specifica\" \/><\/span>\n\t\t<\/p>\n\t\t<p><label class=\"green\">Touch<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"touch2\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-touch2\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"touch2[]\" value=\"Broken screen\" \/><span class=\"wpcf7-list-item-label\">Broken screen<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch2[]\" value=\"Touch not working\" \/><span class=\"wpcf7-list-item-label\">Touch not working<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch2[]\" value=\"Damaged\/scratched screen\" \/><span class=\"wpcf7-list-item-label\">Damaged\/scratched screen<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch2[]\" value=\"There is a cell\/area always selected\" \/><span class=\"wpcf7-list-item-label\">There is a cell\/area always selected<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"touch2[]\" value=\"Selected area does not match what is shown on the display\" \/><span class=\"wpcf7-list-item-label\">Selected area does not match what is shown on the display<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"touch2[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-touch2-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-touch2-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-touch2-specifica\" \/><\/span>\n\t\t<\/p>\n\t\t<p><label class=\"green\">Connected devices<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"dispositivi2\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-dispositivi2\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"dispositivi2[]\" value=\"RS232\" \/><span class=\"wpcf7-list-item-label\">RS232<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi2[]\" value=\"485\" \/><span class=\"wpcf7-list-item-label\">485<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi2[]\" value=\"TCP\/IP\" \/><span class=\"wpcf7-list-item-label\">TCP\/IP<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi2[]\" value=\"CAN\" \/><span class=\"wpcf7-list-item-label\">CAN<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"dispositivi2[]\" value=\"DP\" \/><span class=\"wpcf7-list-item-label\">DP<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"dispositivi2[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"tipologia-dispositivi2-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-dispositivi2-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"tipologia-dispositivi2-specifica\" \/><\/span>\n\t\t<\/p>\n\t\t<p><label class=\"green\">Connection problems<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"comunicazione\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-comunicazione\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"comunicazione[]\" value=\"Not working communication port (specify)\" \/><span class=\"wpcf7-list-item-label\">Not working communication port (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"comunicazione[]\" value=\"Cannot Upload\/Download\" \/><span class=\"wpcf7-list-item-label\">Cannot Upload\/Download<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"comunicazione[]\" value=\"Communicates for (specify) times, then it\u2019s lost\" \/><span class=\"wpcf7-list-item-label\">Communicates for (specify) times, then it\u2019s lost<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"comunicazione[]\" value=\"It freezes in (specify)\" \/><span class=\"wpcf7-list-item-label\">It freezes in (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"comunicazione[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"comunicazione-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-comunicazione-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"comunicazione-specifica\" \/><\/span>\n\t\t<\/p>\n\t\t<p><strong>External monitor<\/strong>\n\t\t<\/p>\n\t\t<p>What resolution does it have\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"risoluzione\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"risoluzione\" \/><\/span>\n\t\t<\/p>\n\t\t<p><label class=\"green\">Which kind of cable:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"cavo\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-cavo\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"cavo[]\" value=\"VGA\" \/><span class=\"wpcf7-list-item-label\">VGA<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"cavo[]\" value=\"DVI\" \/><span class=\"wpcf7-list-item-label\">DVI<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"cavo[]\" value=\"HDMI\" \/><span class=\"wpcf7-list-item-label\">HDMI<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"cavo[]\" value=\"Other (specify)\" \/><span class=\"wpcf7-list-item-label\">Other (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"cavo-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-cavo-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"cavo-specifica\" \/><\/span>\n\t\t<\/p>\n\t\t<p>Has any adapter been used? If yes, which one?\n\t\t<\/p>\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"adattatore\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"adattatore\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div id=\"sistema-operativo\" style=\"display:none\">\n\t\t<p><label class=\"green\">Which operative system:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"sistema-operativo\"><span class=\"wpcf7-form-control wpcf7-radio\" id=\"sistema-operativo\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"sistema-operativo\" value=\"WIN7\" \/><span class=\"wpcf7-list-item-label\">WIN7<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"sistema-operativo\" value=\"WES7\" \/><span class=\"wpcf7-list-item-label\">WES7<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"sistema-operativo\" value=\"WIN8.1\" \/><span class=\"wpcf7-list-item-label\">WIN8.1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"sistema-operativo\" value=\"XP Pro for Embedded\" \/><span class=\"wpcf7-list-item-label\">XP Pro for Embedded<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"radio\" name=\"sistema-operativo\" value=\"WES 2009\" \/><span class=\"wpcf7-list-item-label\">WES 2009<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"sistema-operativo\" value=\"Win\u00ae XP Pro SP3 MUI\" \/><span class=\"wpcf7-list-item-label\">Win\u00ae XP Pro SP3 MUI<\/span><\/label><\/span><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div id=\"applicazioni\"  style=\"display:none\">\n\t\t<p><label class=\"green\">Which applications:<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"applicazioni\"><span class=\"wpcf7-form-control wpcf7-checkbox\" id=\"specifica-applicazioni\"><span class=\"wpcf7-list-item first\"><label><input type=\"checkbox\" name=\"applicazioni[]\" value=\"ESA PC Runtime 1\" \/><span class=\"wpcf7-list-item-label\">ESA PC Runtime 1<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"applicazioni[]\" value=\"ESA PC Runtime 2\" \/><span class=\"wpcf7-list-item-label\">ESA PC Runtime 2<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"applicazioni[]\" value=\"ESA PC Runtime 3\" \/><span class=\"wpcf7-list-item-label\">ESA PC Runtime 3<\/span><\/label><\/span><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"applicazioni[]\" value=\"SCADA Editor (specify)\" \/><span class=\"wpcf7-list-item-label\">SCADA Editor (specify)<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"checkbox\" name=\"applicazioni[]\" value=\"Other software (specify)\" \/><span class=\"wpcf7-list-item-label\">Other software (specify)<\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"applicazioni-specifica\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" id=\"specifica-applicazioni-c\" aria-invalid=\"false\" placeholder=\"Specifica\" value=\"\" type=\"text\" name=\"applicazioni-specifica\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<p><label class=\"green\">Describe the problem (max 400 characters) <\/label>\n\t<\/p>\n\t<p>Message\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n<\/div>\n<p>[recaptcha]\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-26\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-26\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Accept the <a style=color:#01a99d; href=\"\/en\/privacy\/\">privacy<\/a> of Esa automations\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-588\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-588\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Accept the <a style=color:#01a99d; href=\"\/en\/sales-conditions\/\">repair<\/a> condiztions and warranties of Esa automations\n<\/p>\n<p>Once filled out the form, click on SEND<br \/>\nto send it to ESA Automation Customer Care.\n<\/p>\n<p class=\"upper align-btn-form\"><span class=\"wpcf7-form-control-wrap\" data-name=\"hcap-cf7\">\t\t<input\n\t\t\t\ttype=\"hidden\"\n\t\t\t\tclass=\"hcaptcha-widget-id\"\n\t\t\t\tname=\"hcaptcha-widget-id\"\n\t\t\t\tvalue=\"eyJzb3VyY2UiOlsiY29udGFjdC1mb3JtLTdcL3dwLWNvbnRhY3QtZm9ybS03LnBocCJdLCJmb3JtX2lkIjo2NDEyfQ==-fecf58ea30105c27a7348782a0080a96\">\n\t\t\t\t<span id=\"hcap_cf7-6a3176c8d5db08.85737631\" class=\"wpcf7-form-control h-captcha \"\n\t\t\tdata-sitekey=\"beea9150-f326-4220-bc22-c4ca23bc9778\"\n\t\t\tdata-theme=\"light\"\n\t\t\tdata-size=\"normal\"\n\t\t\tdata-auto=\"false\"\n\t\t\tdata-ajax=\"false\"\n\t\t\tdata-force=\"false\">\n\t\t<\/span>\n\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"bf927d61a0\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6342\" \/>\t\t<label for=\"hcap_hp_a56tofaRjkCF\"><\/label>\n\t\t<input\n\t\t\t\ttype=\"text\" id=\"hcap_hp_a56tofaRjkCF\" name=\"hcap_hp_a56tofaRjkCF\" value=\"\"\n\t\t\t\treadonly inputmode=\"none\" autocomplete=\"new-password\" tabindex=\"-1\" aria-hidden=\"true\"\n\t\t\t\tstyle=\"position:absolute; left:-9999px; top:auto; height:0; width:0; opacity:0;\"\/>\n\t\t<input type=\"hidden\" name=\"hcap_hp_sig\" value=\"7efacb501c\"\/>\n\t\t<\/span><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_tta_section][vc_tta_section title=&#8221;TECHNICAL SUPPORT&#8221; tab_id=&#8221;tech-support&#8221;][vc_column_text]<\/p>\n<p class=\"p1\"><span class=\"s1\">Please, describe the problem you are experiencing. We will contact you to schedule an appointment with one of our technicians.<\/span><\/p>\n<p>[\/vc_column_text]\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f6373-o2\" lang=\"it-IT\" dir=\"ltr\" data-wpcf7-id=\"6373\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/6342#wpcf7-f6373-o2\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Modulo di contatto\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"6373\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"it_IT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f6373-o2\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_cf7a__timestamp\" value=\"LlavT70aQYY0u4gBOlg+2A==\" \/><input type=\"hidden\" name=\"_cf7a_version\" value=\"1.0\" \/><input type=\"hidden\" name=\"_cf7a_address\" value=\"\" \/><input type=\"hidden\" name=\"_cf7a_referer\" value=\"\" \/><input type=\"hidden\" name=\"_cf7a_protocol\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7dtx_version\" value=\"5.0.5\" \/><input type=\"hidden\" name=\"_cf7a_bot_fingerprint\" value=\"LlavT70aQYY0u4gBOlg+2A==\" \/><input type=\"hidden\" name=\"_cf7a_bot_fingerprint_extras\" \/><input type=\"hidden\" name=\"_cf7a_append_on_submit\" \/>\n<\/fieldset>\n<p>Name\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><input type=\"text\" name=\"name\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Surname\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-surname\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-surname\" \/><input type=\"text\" name=\"email\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><\/span>\n<\/p>\n<p>Company\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-company\"><input type=\"text\" name=\"address\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-company\" \/><\/span>\n<\/p>\n<p>Country\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-country\"><input type=\"text\" name=\"zip\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-country\" \/><\/span>\n<\/p>\n<p>Email\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n<\/p>\n<p>Phone\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input type=\"text\" name=\"phone\" value=\"\" autocomplete=\"fill\" class=\"fit-the-fullspace\" aria-hidden=\"true\" tabindex=\"-1\" \/><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span>\n<\/p>\n<p>Subject\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n<\/p>\n<p>Message\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p>[recaptcha]\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-26\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><input type=\"checkbox\" name=\"acceptance-26\" value=\"1\" aria-invalid=\"false\" \/><\/span><\/span><\/span> Accept the <a style=color:#01a99d; href=\"\/en\/privacy\/\">privacy<\/a> of Esa automations\n<\/p>\n<p class=\"align-btn-form\"><span class=\"wpcf7-form-control-wrap\" data-name=\"hcap-cf7\">\t\t<input\n\t\t\t\ttype=\"hidden\"\n\t\t\t\tclass=\"hcaptcha-widget-id\"\n\t\t\t\tname=\"hcaptcha-widget-id\"\n\t\t\t\tvalue=\"eyJzb3VyY2UiOlsiY29udGFjdC1mb3JtLTdcL3dwLWNvbnRhY3QtZm9ybS03LnBocCJdLCJmb3JtX2lkIjo2MzczfQ==-3ecbb26cdebfe22e9ddcdc6a6b0c94b0\">\n\t\t\t\t<span id=\"hcap_cf7-6a3176c8d76422.59044394\" class=\"wpcf7-form-control h-captcha \"\n\t\t\tdata-sitekey=\"beea9150-f326-4220-bc22-c4ca23bc9778\"\n\t\t\tdata-theme=\"light\"\n\t\t\tdata-size=\"normal\"\n\t\t\tdata-auto=\"false\"\n\t\t\tdata-ajax=\"false\"\n\t\t\tdata-force=\"false\">\n\t\t<\/span>\n\t\t<input type=\"hidden\" id=\"_wpnonce\" name=\"_wpnonce\" value=\"bf927d61a0\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/6342\" \/>\t\t<label for=\"hcap_hp_CemezA2BQIW0\"><\/label>\n\t\t<input\n\t\t\t\ttype=\"text\" id=\"hcap_hp_CemezA2BQIW0\" name=\"hcap_hp_CemezA2BQIW0\" value=\"\"\n\t\t\t\treadonly inputmode=\"none\" autocomplete=\"new-password\" tabindex=\"-1\" aria-hidden=\"true\"\n\t\t\t\tstyle=\"position:absolute; left:-9999px; top:auto; height:0; width:0; opacity:0;\"\/>\n\t\t<input type=\"hidden\" name=\"hcap_hp_sig\" value=\"58f78a3fd2\"\/>\n\t\t<\/span><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221; css=&#8221;.vc_custom_1558527582713{background-image: url(https:\/\/esa-automation.com\/wp-content\/uploads\/2016\/04\/technical.png?id=6289) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_class=&#8221;contactFormHeader&#8221;][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Esa \u00bb Technical Assistance[\/vc_column_text][vc_tta_tabs shape=&#8221;square&#8221; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221; el_class=&#8221;repair-assistance&#8221;][vc_tta_section title=&#8221;REPAIR REQUEST&#8221; tab_id=&#8221;repair-request&#8221;][vc_column_text]One of our products is damaged or it doesn\u2019t work properly? Fill out the form below. We will get back to you as soon as possible. ATTENTION: Once your request has been elaborated, the Customer Care will provide you with a RMA number. When you receive the RMA number, please ship the product (free port) to ESA Elettronica Spa, stating the RMA number provided by our Customer Care. Otherwise the product might not be accepted. Should no defect be detected, the cost for product\u2019s inspection and test will be charged, even though the product is still under warranty. This cost varies according to the product type. For further information about the cost please contact Sales Assistants (phone number: 0039-031-757400). For any doubt or question, please contact our Customer Care (0039-031-757420\/22).[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;TECHNICAL SUPPORT&#8221; tab_id=&#8221;tech-support&#8221;][vc_column_text] Please, describe the problem you are experiencing. We will contact you to schedule an appointment with one of our technicians. [\/vc_column_text][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2774,"featured_media":0,"parent":0,"menu_order":238,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6342","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/pages\/6342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/users\/2774"}],"replies":[{"embeddable":true,"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/comments?post=6342"}],"version-history":[{"count":0,"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/pages\/6342\/revisions"}],"wp:attachment":[{"href":"https:\/\/esa.sinapps.info\/en\/wp-json\/wp\/v2\/media?parent=6342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}